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Source: Bosch Software Innovations

How Design Thinking helps you to boost meeting productivity

0 2 min

I hate meetings. Well, not hate. And not all meetings. But most of them are just not worth my while.

A clear goal of any meeting should be to exchange information, make decisions, or add some kind of value to a project, right? Nonetheless, you often end up sitting around, trying to secretly check your emails on your smartphone and waiting for the unstructured and one-sided discussion to wrap up. So, what are we missing here?

At Bosch Software Innovations, we are lucky to work in a Design Thinking-driven work environment, where everything comes together seamlessly: the open-minded and cooperative culture, a beautiful and well-equipped office, and a broad spectrum of knowledge and skills. Yet, sometimes I feel even we still have potential to improve upon our meeting culture.

I really like the vibrant and dynamic culture of the designers network in Berlin and the things you can learn when you observe and listen to how others solve problems. In one of those exchanges, I learned about Lightning Decision Jams – a method created by Berlin-based design sprint agency AJ&Smart.

"We use this principle of cutting out open discussion in almost every single exercise and project we do – we think it’s the number one thing to inject into the problem-solving process to improve it drastically."
Jonathan Courtney (Co-founder & CEO AJ&Smart)*

Lightning Decisions Jams (LDJ’s) basically consist of eight steps. You start with collecting and presenting problems before you can prioritize and pick your main challenge. Then you reframe problems as challenges by using the UX-beloved “how might we” questions and find as many solutions as possible, which you again prioritize by a voting. Last but not least, you decide on an execution plan and define tasks.

Steps_Lightning_Decision_Jam Source: Bosch Software Innovations
A Lightning Decision Jam consists of 8 steps

This way you have not just made a decision based on all relevant aspects but have also found a way to implement it. Lightning Decision Jams are a great way to collect all sorts of problems a team might have and then quickly find possible solutions.

We use it regularly during our weekly UX team meetings and it’s extremely beneficial for a scrum team’s retrospective meeting or any setup where it’s crucial to identify and solve issues quickly. There are, of course, limits to this method: in 60-90 minutes, you will neither come up with a well-thought-out strategy plan for the next year nor will you solve an abstract or technical project issue in detail. (If you’re facing these kinds of challenges, drop me a line. I’m sure we’ll find a way to tackle and solve them!)

Are you ready to jam? Then read my step-by-step guide to host your first-ever LDJ.

* I took this quote from a video by AJ&Smart about Lightning Decision Jams. Watch it here. 

More on UX at Bosch Software Innovations

Learn how to use Design Thinking for valuable and innovative solutions in one of our Design Thinking training programs

We asked one of our customers on how UX guides their digital transformation

Visit our UX experts Tom & Kathrin virtually at the Bosch IoT Campus

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