How can you judge the quality of a process and take steps to improve it? The first step is to get a thorough understanding of the process. But I think this shouldn’t be something new for you. However, getting this understanding can be a real challenge sometimes – especially when working with closed processes that are highly complex. Think about the production of manufacturing parts like spark plugs, windshield wipers, or high-pressure pumps! Is there an easy way to create transparency within these production processes?